The price on the quotation is not what the machine costs you
Two suppliers quote the same machine. One number is lower. The buyer picks it, and then discovers the lower number was ex-works, the higher one included ocean freight, and the gap between them was never really there.
Landed cost — what the machine costs standing on your floor, cleared and delivered — is the only figure worth comparing. This page sets out which Incoterms we quote and what each one moves onto you, how machines are crated and loaded, why we do not publish a units-per-container number, and what to get from any supplier early enough for your customs broker to give you a real estimate.
Incoterms we quote
We quote EXW, FOB or CIF, and we can work with a freight forwarder you have already appointed. FOB Tianjin is the most common arrangement for export orders — the manufacturing facility is in Cangzhou, Hebei, approximately 100km from Tianjin Port.
| Term | What the seller does | Where it stops being ours | Typically suits |
|---|---|---|---|
| EXW (Ex Works) | Makes the crated machines available at the premises | At the factory door — you arrange collection, export clearance and everything after | Buyers with a China-side agent or consolidator already handling their freight |
| FOB (Free On Board, named port) | Inland haulage, export clearance and loading on board at the named port | Once the goods are on board the vessel | Buyers with their own forwarder who want to control the ocean leg |
| CIF (Cost, Insurance and Freight, named destination port) | Everything under FOB, plus ocean freight and insurance cover to the named destination port | Risk still transfers at origin, even though we pay the freight | First-time importers who want one number and fewer moving parts |
Two things worth knowing before you compare quotations.
Always name the place with the term. “FOB” on its own does not say where. “FOB Tianjin” does. The named place is what makes the term mean something on a contract.
Under CIF, risk and cost separate. We pay the freight and the insurance, but risk transfers to you at origin, the same as FOB. CIF buys you convenience, not protection at sea — if the cargo value matters to you, check the level of cover rather than assuming it is comprehensive.
What landed cost is actually made of
Depending on the Incoterm, each of these is either inside our quotation or on your side of the line. None of them disappear.
| Cost element | Under EXW | Under FOB | Under CIF |
|---|---|---|---|
| Machine and crating | Seller | Seller | Seller |
| Inland haulage to port of loading | Buyer | Seller | Seller |
| Export clearance and documents | Buyer | Seller | Seller |
| Terminal handling at origin | Buyer | Seller | Seller |
| Ocean freight | Buyer | Buyer | Seller |
| Marine insurance | Buyer | Buyer | Seller (minimum cover) |
| Terminal handling at destination | Buyer | Buyer | Buyer |
| Import clearance, broker’s fee | Buyer | Buyer | Buyer |
| Duty and import taxes | Buyer | Buyer | Buyer |
| Inland delivery to site | Buyer | Buyer | Buyer |
| Unloading, positioning, installation | Buyer | Buyer | Buyer |
The last row catches people out. A crated vending machine is heavy and cannot be carried in by hand. Confirm with your delivery contractor how the crate comes off the truck and how it gets to its final position — the machine’s castor wheels are designed for short indoor repositioning, not for moving a crated unit across a car park.
Crating and packing
Machines are packed for international ocean freight, not for a short domestic delivery:
- Wrapped in protective film, with foam padding at corners and edges
- Secured in export-grade wooden crates
- Each crate labelled with model number, serial number, destination and handling instructions
- A final pre-crating inspection checks model number, accessory completeness and crate labelling accuracy
Every machine is powered on and tested under load before it is crated, and the test results are recorded against its serial number. That record is what makes the machine identifiable years later when you order spare parts for it.
Crated machines are staged in the on-site warehouse organised by customer order, and load into the container directly from the warehouse floor via the facility’s truck dock. There is no intermediate handling and no off-site warehousing between crating and container loading.
Container loading — why there is no published units-per-container number
Buyers often ask how many machines fit in a 20ft or a 40ft high-cube container. The honest answer is that it depends on the crated dimensions of the model you are buying, and those differ enormously across the range — a compact wall-mount unit, a full-height snack and drink cabinet and a bank of smart lockers do not load anything alike. A custom build changes the crate size again.
So the loading quantity is calculated for your configuration and stated on the quotation, alongside the crated dimensions and weights. We would rather give you a number that is true for your order than a general figure that is true for nothing.
If you are comparing suppliers: a units-per-container figure offered before anyone knows which model you are buying is a marketing number, not a loading plan.
Get the HS code and packing details early
The single most useful thing you can do before committing is put your customs broker in a position to answer the duty question. To do that they need:
| Ask for | Why the broker needs it |
|---|---|
| HS code declared on the export documents | Determines the duty rate applied in your country and whether any trade measure attaches to it |
| Crated dimensions and gross/net weights | Drives freight cost, container selection and destination handling charges |
| Commercial value and the Incoterm quoted | Duty is generally assessed on a value basis that depends on which term was used |
| Country of origin | Determines eligibility for preferential rates under any trade agreement |
| Description of goods as it will appear on the invoice | A vague description is the usual cause of a customs query and a delay |
Vending machines and their parts sit in HS heading 8476 — automatic goods-vending machines and parts thereof; the export data discussed in our analysis of China’s vending machine export volumes moves under code 847690. The exact subheading applied to your build in your country is your broker’s determination, not ours. We tell you the code we declare; they tell you what it costs.
We handle export documentation and provide customs clearance support from our side. We do not act as your importer, and we do not quote duty.
Duty and tariffs — why we do not publish a rate
Duty rates depend on the destination country, the classification applied there, the origin of the goods, the trade measures in force at the time, and the declared value including freight. Trade measures in particular move faster than any web page: US tariff treatment of Chinese-made vending machines has changed repeatedly, and the procurement structures buyers use have changed with it.
That is the reason there is no duty table on this page. A number we published today could be wrong by the time your container sails, and a wrong landed-cost estimate is worse than none. Your own licensed customs broker is the correct source, and the HS code plus packing details are what makes their answer accurate.
For background on how tariff changes have reshaped procurement decisions — not as a rate table, but as context for how buyers are structuring orders:
- US tariffs and the hybrid procurement model
- The post-tariff procurement playbook
- What China’s vending machine export volumes show
Ocean or air freight
Ocean freight to major ports in Australia, Southeast Asia, the Middle East, Europe and the Americas typically takes two to four weeks in transit, depending on destination. Air freight is available for urgent orders and for prototype or sample units.
Transit time is not lead time. Build lead times run 4 to 12 weeks depending on complexity — see the customization page for how design, sampling and production ramp fit together — and freight sits on top of that. Plan the arrival date backwards from the site opening, not forwards from the deposit.
For a first order, sending one sample or pilot unit by air while the balance travels by sea is a reasonable pattern: it lets you commission the software, train staff and confirm the configuration while the container is still at sea.
Duty applies to spare parts too
This is the trap that catches owners after the machine is installed. A small parts shipment attracts freight, a customs entry, a broker’s fee and duty in almost the same way a container does, and none of those scale down with the size of the order. Buyers regularly report paying more to import a handful of parts than the parts are worth.
The fix is planning, not paperwork:
- Order the common wear items with the machine, while it is already being crated and cleared.
- Consolidate later parts orders into one shipment rather than several small ones.
- Ask for the HS code for a parts shipment as well as for the machine, so the broker can estimate both.
Full detail on what to stock and how to identify a part is on the spare parts and after-sales support page.
Landed-cost checklist before you commit
Work through this before the deposit, not after the container sails.
- Confirm which Incoterm each quotation was priced on, and the named place. Two quotations are not comparable until you know.
- Get the HS code, crated dimensions and gross and net weights in writing.
- Have a licensed customs broker in your own country estimate duty and clearance charges from those details.
- Confirm the loading quantity for your model, as stated on the quotation.
- Decide who arranges marine insurance, and at what level of cover.
- Check destination terminal handling, and any quarantine or fumigation requirement that applies to timber packaging in your country.
- Confirm delivery to site — truck access, tail-lift or forklift, and how the crate is moved into its final position.
- Ask for the HS code for a spare-parts shipment as well, and order the wear items with the machine.
- Check that the destination market’s electrical supply and certification were specified at quotation — see power and market compliance.
What to ask any supplier
Copy these into your enquiry. The answers tell you how much export experience is actually behind the quotation.
- Which Incoterm is this quotation priced on, and what is the named place?
- What is the HS code you declare on the export documents?
- What are the crated dimensions and gross and net weights per unit?
- How many units of this model load into a 20ft container, and into a 40ft high cube?
- How are the machines packed, and is the timber packaging treated for my country’s quarantine rules?
- Can you work with my freight forwarder, or do you insist on your own?
- What export documents do you issue, and when do I receive copies?
- What is the HS code for a spare-parts shipment, and can wear items ship with the machine?
A supplier who cannot answer 2 and 3 without checking has not exported to your market often. That is not automatically disqualifying, but it belongs in the same assessment as everything else in the manufacturer vetting guide.
What KioskForce does on each point
| Point | Our answer |
|---|---|
| Incoterms quoted | EXW, FOB or CIF; FOB Tianjin is the common case |
| Your own forwarder | Yes — we can load to a forwarder you appoint |
| Export documentation | Handled from our side, with customs clearance support |
| HS code | Given on request; we declare it on the export documents |
| Loading quantity | Calculated for your model and stated on the quotation |
| Crating | Export-grade wooden crates, film-wrapped, foam-padded, labelled by model and serial |
| Container loading | On site at the facility, direct from the warehouse floor |
| Duty rates and landed-cost totals | Not quoted — your customs broker’s determination |
| Parts shipments | Duty applies; order wear items with the machine |
Related reading
- Customer Service FAQ — Incoterms, spare parts, voltage and certifications in short form.
- How to vet a custom vending machine manufacturer — export history is one of the checks, and this page is how you test it.
- Spare parts and after-sales support — what wears out, and why freight and duty dominate small parts orders.
- Power and market compliance — the other set of destination-specific questions to settle at quotation.
- Manufacturing facilities — testing, crating and on-site container loading.
- Customization — how build lead times work, and what changes the crate size.
- Contact us — send your destination port and model, and we will quote the term you want compared.