Parcel Locker ROI Calculator

A parcel locker pays back when the staff time it frees, and the parcel losses it prevents, are worth more each month than the software fee, and add up to the locker’s price within a period you can accept. Staff time saved per month is parcels per day × the share that goes through the locker × minutes of handling per parcel × days, converted to hours and multiplied by the loaded hourly wage. Add the monthly cost of lost or disputed parcels the locker would prevent, subtract the software fee, and divide the upfront cost by the result to get payback. This calculator does the arithmetic in your browser from your own numbers.

Test whether parcel lockers pay for themselves in your building. Every input below is yours to change, and each default is explained underneath. The calculator runs in your browser, needs no sign-up, and sends nothing unless you use the optional form at the end. To get a price for the lockers themselves, send a price enquiry.

Your parcels today

Parcels arriving per day

Share that would go into the locker (%)

Staff minutes per parcel today

Loaded staff cost per hour (USD)

Delivery days per year

Lost or disputed parcels cost per month (USD)

The lockers

Locker hardware: your quote or best guess (USD)

Other upfront cost: freight, install, works (USD)

Software per month (USD)

Defaults are illustrative placeholders, not industry statistics. 3 minutes per parcel, USD 22 per hour and 310 delivery days are there to be replaced with your own figures. USD 10,000 is a rough figure for a building system of around 40–60 cells, inside our rough price guide (roughly US$8,000–20,000 for 50–100 cells, a few thousand for a small bank of about 10). Replace it with your quote. USD 100 reflects our flat software fee of around US$100 per location per month.

Your estimate

Staff hours saved per month: —
Staff cost saved per month: —
Net saving per month (after software): —
Upfront cost: —
Payback: —
3-year net: —
Software cost per parcel: —
Break-even parcels per day: —

How the calculation works

Step	Formula
Locker parcels per month	parcels per day × share % × delivery days ÷ 12
Staff hours saved per month	locker parcels per month × minutes per parcel ÷ 60
Staff cost saved per month	hours saved × loaded cost per hour
Net saving per month	staff cost saved + lost-parcel cost avoided − software per month
Upfront cost	locker hardware + other upfront cost
Payback (months)	upfront cost ÷ net saving per month
3-year net	net saving per month × 36 − upfront cost
Software cost per parcel	software per month ÷ locker parcels per month
Break-even parcels per day	parcels per day at which the net saving covers the software fee

Saved time is only money if you use it. If the same person stays at the desk for the same hours, the locker saves no wages. It buys that person time for other work. Count the saving as cash only where it changes a rota, an overtime bill or a hire you no longer need to make.

What the calculator leaves out

Some things vary too much to default honestly: the rent value of a package room you no longer need, courier redelivery attempts, residents’ time, and the amenity’s effect on renewals and leasing. Leave them out, or put a number you can defend into the lost-parcel field. If parcels are mostly large boxes that will not fit the cells, lower the locker share rather than the minutes. For cell counts, see the apartment parcel locker sizing guide.

Frequently asked questions

How is parcel locker payback calculated?

Monthly staff saving is parcels per day times the share delivered into the locker times minutes of handling per parcel times days per year divided by 12, converted to hours and multiplied by the loaded hourly wage. Add the monthly cost of lost or disputed parcels you expect the locker to prevent, and subtract the monthly software fee to get the net monthly saving. Payback in months is the upfront cost divided by that net saving. If the net saving is zero or negative, the locker never pays back on staff time alone and the calculator says so.

How many minutes does a front desk spend per parcel?

Time your own desk for a week rather than trusting anyone’s average, including ours. Count receiving the parcel from the courier, logging it, finding a place for it, telling the resident, and finding and handing it over when they come down, plus the interruptions in between. The default of 3 minutes is a placeholder to be replaced, not an industry statistic.

What if the building has no paid front desk?

Then the saving is not staff wages but something else: parcels left in the lobby that go missing, residents’ time, courier redelivery attempts and complaints to the manager. Set the wage to zero, enter your best estimate of the monthly cost of lost and disputed parcels, and judge the result as an amenity decision rather than a labour saving.

Does this include freight and installation?

Only if you add them. The locker hardware field holds a rough figure you should replace with your own quote. Put freight, duties, installation and any building works into the other upfront cost field, or use the firm quote figure once you have one.

Is my data stored or sent anywhere?

No. The calculation runs entirely in your browser and nothing is sent unless you choose to send the result to our team with the optional form at the bottom of the page.

Optional · talk to an engineer

Want a quote for these numbers?

Send this estimate to the engineers who design and build KioskForce parcel lockers. We reply with a cell mix, a drawing and a firm price for your building.